Today's mobility solutions are about more than just equipping employees with cell phones. For companies to perform effectively, mobile employees need access to the same communications capabilities they take for granted in the office, including:

  • voice call
  • messaging
  • e-mail
  • fax
  • enterprise applications (shared group calendars, corporate directories, etc.)

Working out of the office, and away from your desk, is a fact of life today. Even if an employee is not traveling, they may well be away from their desk (e.g., down the hall, in the warehouse). The traditional desktop telephone does not begin to meet their needs.

You need to provide your employees a way to use their phone - whether it is a cell phone, a softphone on their laptop or some other mobile device (e.g., a PDA) - and be able to make and take calls, see and hear voice mail and email; set up conference calls on the fly, record calls as necessary and more.

In short, they need access to the tools that will allow them to handle each call professionally, as though they were in the office. Instead of giving out their home and cellular phone numbers, these mobile workers should be reachable at their direct office number. (Also assuring that if an employee leaves the organization, clients will still call your company, not the employee's personal cell phone.)

BCM has years of experience helping companies define and meet their mobile communications needs. The right mobile communications solution should be designed to:

  • Increase productivity with robust business communications features for mobile workers
  • Support a spectrum of mobility solutions-cellular, wireless e-mail
  • Seamlessly integrate both wired and wireless networks, in-building, on-campus, off-site
  • Interoperate with the full range of "best of breed" mobility partners
  • Support interoperability via standards and open specifications

What's The Value in getting the right mobility solutions in place?:

Efficient operations-Mobility solutions can
greatly increase the productivity of your business.The right solution can seamlessly connect employees with customers, constituents, partners and each other when they're away from their desktop telephone.

Customer Service-Reliable service to customers means increased business. With the right solution you can also be sure that you're bringing the highest quality communications to customers and employees both, at all times.

Responding to the Market-Your business needs to keep moving at the speed of today's market, without delays in connecting to associates, partners and vendors not to mention getting your products and services out to market in time.

Keeping Decision Makers Connected-Waiting to make important decisions can mean wasted time and lost business.

Supporting Management-By providing employees with records management tools-including call-accounting and call-recording. This can also help your company adhere to corporate accountability legislation, such as Graham Leech Bliley and Sarbanes Oxley.

The right solution should not dictate the device that is used-it should establish the standards that allow you to choose the right device, for the right person, at the right time.