BCM works closely with each of its clients to carefully match your needs with the offerings of the provider. Typically we follow a four-step process:
1. We start by benchmarking how you work today and how you use communications. What's working? What's not? How does your current use of communications match typical matrices for a company your size in your industry?
2. Our next step to project what your communications needs will be in the future based on your growth rate and plans for the future.
3. Once we know where you are and where you are going, we compare your needs with what's available in the marketplace. Which providers:
- Can meet all your needs or just some of them?
- Have the right pricing for your specific market segment (e.g., small-to-medium sized businesses)?
- Can meet your installation time frames?
- Offer the right options for payment terms, bill consolidation and contract flexibility?
4. Our final step is to negotiate the best possible terms and conditions on your behalf.
Even after your contact is signed.
As a BCM customer, we continue to monitor your contract to check for non-adherence to contracted rates - and spot-check to make sure contracted rates and volume/term discounts are being applied so your portfolio of services continues to meet your business requirements.
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