" BCM has come through for us in crucial and critical situations over 10 years. I would not hesitate to recommend them to any other retailer."
- J. Reedy, CIO, Hermes of Paris

"BCM is the most reliable vendor I have ever used."
- Rich Colbert, Leukemia Lymphoma Society

"It's the 4th of July, and the dealership is open. I get a panic-stricken call on my cell phone from my office manager. Our lines are down. "I call BCM, and - within the hour - calls are going in again. You just can't get that kind of service from a huge carrier ... let alone on a holiday."
- George Spalina, Potamkin

"I had field offices all over the city, and I needed to consolidate services. I needed to monitor what we were spending and where. BCM was very responsive - and really good at thinking things through for us. I would recommend them to anyone."
- Lisa Kleinknecht, President, Kleinknecht Electric Company

"When I first arrived here, I noticed a range of challenging service issues. Extra lines we didn't need ... the Internet wasn't working properly ... we had a bad contract with MCI - you name it. But luckily, I'd already known Frank and John for years. I picked up the phone and said, "Can you help me?!" "I knew BCM would handle it all ... and make me look good in the process. Now we use them for everything, and we know we're getting the best deal. I don't know how they do it, but even their employees seem to like working there. There are wonderful people in customer service - great to deal with, and they solve our problems."
- Jim Halliday, CFO, Joan Rivers Worldwide

"Toll-free lines, fax lines ... even our Internet service provider access was arranged through BCM. Using their knowledge, and their leverage within the industry, they found us the most competitive pricing possible among many carriers. I would certainly recommend them."
- Jeff Stewart, Wall Street on Demand

"I needed a whole new phone system for the firm. John helped me put together RFP's . made sure I was getting what I needed . and just made the process a whole lot easier. Over the years, we've needed to switch or add vendors, but we have always stayed with BCM."
- Helen Kelly of Saterlee, Stephens, Burke & Burke

"It was obvious when our BCM tech expert arrived that he had done his homework and was ready to roll. Our final changeover was painless and easy. We should buy this guy a Superman suit or something! "
- Christian Rutledge, Studio Manager, The Looking Glass Studios

"Having a "One-Stop" shop has been extremely useful. We are an acquisition oriented company, and being able to make one phone call to BCM to handle the changeovers makes the integration process a lot easier."
- Ed Virgona, Controller, Lifetime Brands, Inc.

"I just wanted to let everyone know that we did receive the claim refund from Qwest. Johnathan, your patience, assistance and follow through was always appreciated, working through a very unpleasant situation. Thank you for taking the lead in contacts with Qwest's claims department, and your constant communiction with me as things progressed. Your manner in allowing me to express my frustration was always courteous and professional. I applaud your customer service skills!!! Todd and John, thank you for your assistance also, please make Johnathon's participation in resolving this known to McGraw managment. He went far above and beyound to assist myself and Learncom."
- Jane Taylor, Accounting Manager, LEARNCOM. INC.

"I can't thank you enough for all your help with our office relocation. You have really done a fantastic job. On my experience this was probably the first time when the telecomm move happened without the slightest glitch."
- Roman Shestakov, IT Manager, RenCap Securities

"I have always found BCM to be what most of us crave - a rare blend between good pricing and excellent service. Not only do they assist us in the day to day running of our business, they have always responded to some of our unusual needs or requests. Furthermore, they have always been there for us in times of crisis, such as the blackout that hit the Northeast last summer, and during various snowstorms, hurricanes, and other times, such as internal needs, that required us to redirect our calls to another part of the country in a seamless manner. Their people are extremely responsive and creative, and are always willing to help or consult with us to find the best possible solution in a timely, professional and cost conscious manner. I have dealt with many other phone "consultants" before them, and this is not always the case."
- Brendan M. O'Connor, Vice President of Operations, World Travel Specialists Group

BCM audited the local and long distance phone bills of this leading New York tobacco products distributor. When we discovered discrepancies, we negotiated with the company's telephone service vendors and obtained significant credit. BCM also recommended that the firm switch service vendors. By acting on our recommendations, Nat Sherman cut its phone service costs significantly. "I've dealt with BCM for a number of years. During that time, they've reduced my telephone costs 15% annually. In addition, they discovered a billing error that resulted in a $20,000 credit to my company. It's one of the most professional service relationships I've had in my 15 years of business experience."
- Lou Carbone, Vice President of Finance, Nat Sherman, Inc.

"BCM knows how to navigate a competitive and changing telecommunication environment so our rates are competitive with the quality that is required. They have a strong commitment to customer service and respond quickly and effectively to needs or problems. We've been a customer of BCM for over eight years -- BCM is a great resource for Guilford Publications."
- Lynn Penney, Director of Office Services, Guilford Publications, Inc.

"BCM began by consolidating my billing, then showed me solutions of various networks that really fit our needs. In addition, my total voice and data costs have been significantly reduced. BCM has been a real asset."
- Billy Meyer, Director of Information Technology, Danker, Sellew & Douglas

"Kevin Sheehan and his support staff at Business Communications Management have been an integral part of helping American Securities manage its diverse telecommunications and Information Technology needs. They are that rare single point of contact for our various telecommunications providers and Kevin manages our issues as if he were part of our own staff."
- Marilyn Heagney, American Securities Capital Partners, L.P.