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Planning and Selection
Helping you decide among hundreds of options and determining the Pro's & Con's between a traditional phone system or one based on IP-based technology. What Messaging, data communications, network management, cost accounting, and other elements do you need to review and implement?
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Evaluation and Optimization
Are your existing systems and services performing at the level that's right for your business?
BCM can evaluate all of your communication solutions and determine whether you are getting the operational and economic efficiencies you need.
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Based on our evaluation, we will provide you with a set of recommendations for optimizing your existing services or taking advantage of new services.
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Implementation of Communications Plans
You can leverage our knowledge of the communications industry to not only recommend solutions and services, but also implement those recommendations, from negotiating with the vendors to planning, installing and testing all systems and services.
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Cost Control
BCM wants to make sure you are not paying too much for communications - whether that means consolidating services or reviewing all of your existing contracts to make sure you are getting exactly what you are paying for.
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BCM will audit your company's communications bills to make sure they are accurate. In the event of billing errors, our professionals will negotiate with, and obtain credits from, your service providers. Trust us to know what to look for - we do it every day have saved our clients millions of dollars.
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Troubleshooting
When something goes wrong with your voice and data services, it is often difficult to identify where the problem lies. Our professionals can locate the source of the breakdown and make sure the correct vendor fixes the problem expeditiously.
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Business Relocation
BCM can analyze your needs, and tell whether it makes sense to move your existing hardware, or acquire new systems. Our professionals will also coordinate the planning and timing of the installation to ensure a smooth transition.
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Business Restructuring
Mergers, downsizing, acquisitions, expanding into a new market, or offering a new product or service - any of these may require changes in your communications systems or services. It could be as simple as adding more capacity or connecting new locations to existing locations.
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Disaster Recovery
Communications shutdowns are a fact of life: from cable cuts, natural disasters, and vendor errors to unforeseen emergencies. BCM professionals will assess your disaster recovery alternatives for both hardware and network services. We can recommend the best options for your recovery plan and also oversee expedient implementation.
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Ongoing Advisory Services
BCM professionals will meet periodically with your company's management to review business goals and advise on how best to utilize voice and data services to meet those goals.
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